Your My Kaspersky login gives you access to the account associated with your security products. Start with the official portal, then use the sign-in method linked to that account. This guide explains the process without asking you to enter any account information here.

Before you begin

  • Have the email address associated with your My Kaspersky account ready.
  • Keep access to your verification method if two-step verification is enabled.
  • Use a current browser and an internet connection.

THE WALKTHROUGH

Follow these steps

01

Open the official account portal

Visit my.kaspersky.com and choose the sign-in option. Check the address before entering your account details.

my.kaspersky.com
02

Use your existing account

Enter your registered email address and password, or choose an available linked sign-in provider. Follow the prompts on the official page.

03

Complete verification if requested

If your account uses two-step verification, provide the code from your configured phone or authenticator app on the official sign-in screen.

04

Check the account you opened

Review the subscriptions and devices shown. If a purchase is missing, check whether you used a different email address when ordering.

Based on linked vendor documentation. Screen labels may differ by version, language and region.

Login, registration or activation?

Choose login when you already have an account. Registration creates an account; it does not purchase a subscription. Activation associates a subscription with a compatible application. If you can sign in but your app still needs activation, move to the activation guide rather than creating more accounts.

If Kaspersky login is not working

Start by checking the spelling of your email address, keyboard layout and any saved password your browser fills in. If the password is no longer known, follow the password-recovery guide. If the page fails to load, try a current browser or a private window to narrow down a browser-specific issue. Do not disable antivirus protection just to sign in.

Using Google, Apple or another provider

Only use a provider offered by the official sign-in page and associated with your account. Quick sign-in options vary by region. If you previously used a provider, choosing a different method may not lead to the account containing your subscription. Follow the current vendor instructions linked below.

COMMON QUESTIONS

A few things worth knowing.

01

Why is my subscription missing after login?

Check the account email against your purchase confirmation. A different account, an unadded code or an expired subscription may explain the difference. Keep your receipt available for official customer service.

02

Should I save my password on a shared computer?

Avoid saving sign-in details on a public or shared computer. Sign out after using the account and close the browser window.

Official references

For exact product instructions and the latest screen labels, check the vendor’s documentation.

Sign in using a third-party accountTwo-step verificationMy Kaspersky — official portal